mirror of
https://gitlab2.federez.net/re2o/re2o
synced 2024-11-16 00:13:12 +00:00
102 lines
3.4 KiB
Python
102 lines
3.4 KiB
Python
from django.db import models
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from django.utils.translation import ugettext_lazy as _
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from django.core.mail import send_mail
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from django.template import Context, loader
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from django.db.models.signals import post_save
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from django.dispatch import receiver
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from re2o.mixins import AclMixin
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from preferences.models import GeneralOption
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import users.models
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class Ticket(AclMixin, models.Model):
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"""Class définissant un ticket"""
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user = models.ForeignKey(
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'users.User',
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on_delete=models.CASCADE,
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related_name="tickets",
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blank=True,
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null=True)
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title = models.CharField(
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max_length=255,
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help_text=_("Nom du ticket"),
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blank=False,
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null=False,)
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description = models.TextField(
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max_length=3000,
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help_text=_("Description du ticket"),
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blank=False,
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null=False)
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date = models.DateTimeField(auto_now_add=True)
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email = models.EmailField(
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help_text = _("Une adresse mail pour vous recontacter"),
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max_length=100,
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null=True)
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assigned_staff = models.ForeignKey(
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'users.User',
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on_delete=models.PROTECT,
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related_name="tickets_assigned",
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blank=True,
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null=True)
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#categories = models.OneToManyFiled('Category')
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solved = models.BooleanField(default=False)
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class Meta:
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verbose_name = _("Ticket")
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verbose_name_plural = _("Tickets")
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def __str__(self):
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return "Ticket de {} date: {}".format(self.user.surname,self.date)
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def publish_mail(self):
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to_addr = Preferences.objects.first().publish_address
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template = loader.get_template('tickets/publication_mail')
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context = Context({'ticket':self})
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send_mail(
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'Nouvelle ouverture de ticket',
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template.render(context),
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GeneralOption.get_cached_value('email_from'),
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[to_addr],
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fail_silently = False)
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def can_view(self, user_request, *_args, **_kwargs):
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"""Verifie que la personne à le droit pour voir le ticket
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ou qu'elle est l'auteur du ticket"""
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if (not user_request.has_perm('tickets.view_ticket') and self.user != user_request):
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return False, _("You don't have the right to view other Tickets than yours.")
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else:
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return True, None
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@staticmethod
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def can_view_all(user_request, *_args, **_kwargs):
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"""Vérifie si l'user a acccés à la liste de tous les tickets"""
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return(
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user_request.has_perm('tickets.view_tickets'),
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_("You don't have the right to view the list of tickets.")
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)
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def can_create(user_request,*_args, **_kwargs):
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"""Autorise tout les utilisateurs à créer des tickets"""
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return True,None
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class Preferences(models.Model):
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""" Class cannonique définissants les préférences des tickets """
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publish_address = models.EmailField(
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help_text = _("Adresse mail pour annoncer les nouveau tickets (laisser vide pour ne rien annoncer)"),
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max_length = 1000,
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null = True)
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class Meta:
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verbose_name = _("Préférences des tickets")
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@receiver(post_save, sender=Ticket)
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def ticket_post_save(**kwargs):
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"""Envoit du mail de publication du ticket"""
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if kwargs['created']:
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if Preferences.objects.first().publish_address:
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ticket = kwargs['instance']
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ticket.publish_mail()
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