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re2o/tickets/models.py
2019-08-11 19:24:40 +02:00

78 lines
2.4 KiB
Python

from django.db import models
from django.utils.translation import ugettext_lazy as _
from django.core.mail import send_mail
from django.template import Context, loader
from django.db.models.signals import post_save
from django.dispatch import receiver
import users.models
class Ticket(models.Model):
"""Class définissant un ticket"""
user = models.ForeignKey(
'users.User',
on_delete=models.CASCADE,
related_name="tickets",
blank=True,
null=True)
title = models.CharField(
max_length=255,
help_text=_("Nom du ticket"),
blank=False,
null=False,)
description = models.TextField(
max_length=3000,
help_text=_("Description du ticket"),
blank=False,
null=False)
date = models.DateTimeField(auto_now_add=True)
email = models.EmailField(
help_text = _("Une adresse mail pour vous recontacter"),
max_length=100,
null=True)
assigned_staff = models.ForeignKey(
'users.User',
on_delete=models.PROTECT,
related_name="tickets_assigned",
blank=True,
null=True)
#categories = models.OneToManyFiled('Category')
solved = models.BooleanField(default=False)
class Meta:
verbose_name = _("Ticket")
verbose_name_plural = _("Tickets")
def __str__(self):
return "Ticket de {} date: {}".format(self.user.surname,self.date)
def publish_mail(self):
to_addr = Preferences.objects.first().publish_address
template = loader.get_template('tickets/publication_mail')
context = Context({'ticket':self})
send_mail(
'Nouvelle ouverture de ticket',
template.render(context),
'grisel-davy@crans.org',
[to_addr],
fail_silently = False)
class Preferences(models.Model):
""" Class cannonique définissants les préférences des tickets """
publish_address = models.EmailField(
help_text = _("Adresse mail pour annoncer les nouveau tickets (laisser vide pour ne rien annoncer)"),
max_length = 1000,
null = True)
class Meta:
verbose_name = _("Préférences des tickets")
@receiver(post_save, sender=Ticket)
def ticket_post_save(**kwargs):
"""Envoit du mail de publication du ticket"""
if Preferences.objects.first().publish_address:
ticket = kwargs['instance']
ticket.publish_mail()