mirror of
https://gitlab.federez.net/re2o/re2o
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67 lines
2 KiB
Python
67 lines
2 KiB
Python
from django.db import models
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from django.utils.translation import ugettext_lazy as _
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from django.core.mail import send_mail
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from django.template import Context, loader
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import users.models
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class Ticket(models.Model):
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"""Class définissant un ticket"""
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user = models.ForeignKey(
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'users.User',
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on_delete=models.CASCADE,
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related_name="tickets",
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blank=True,
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null=True)
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title = models.CharField(
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max_length=255,
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help_text=_("Nom du ticket"),
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blank=False,
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null=False,)
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description = models.TextField(
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max_length=3000,
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help_text=_("Description du ticket"),
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blank=False,
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null=False)
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date = models.DateTimeField(auto_now_add=True)
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email = models.EmailField(
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help_text = _("Une adresse mail pour vous recontacter"),
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max_length=100,
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null=True)
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assigned_staff = models.ForeignKey(
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'users.User',
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on_delete=models.PROTECT,
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related_name="tickets_assigned",
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blank=True,
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null=True)
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#categories = models.OneToManyFiled('Category')
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solved = models.BooleanField(default=False)
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class Meta:
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verbose_name = _("Ticket")
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verbose_name_plural = _("Tickets")
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def __str__(self):
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return "Ticket de {} date: {}".format(self.user.surname,self.date)
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def publish_mail(self):
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template = loader.get_template('ticket/mail_publish_ticket')
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context = Context({'ticket':self})
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send_mail(
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'Nouvelle ouverture de ticket',
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'',
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'ticket_app_re2o@crans.org',
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'',
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html_message=template.render(context))
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class Preferences(models.Model):
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""" Class cannonique définissants les préférences des tickets """
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publish_address = models.EmailField(
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help_text = _("Adresse mail pour annoncer les nouveau tickets (laisser vide pour ne rien annoncer)"),
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max_length = 1000,
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null = True)
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class Meta:
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verbose_name = _("Préférences des tickets")
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